Privacy Policy

1. Introduction

Bookd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our instant pay platform services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Information You Provide

When you apply for our services or contact us, we may collect:

• Full legal name and business name
• Email address and phone number
• Physical address
• MC (Motor Carrier) number and DOT number
• Tax identification number (EIN) or Social Security Number
• Driver's license information and photos of identity documents
• Bank account information for payments
• Invoice and load documentation (rate confirmations, bills of lading, proof of delivery)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process your partner application and verify your identity
• Verify transactions and process payments
• Operate the instant pay platform and fund transactions
• Communicate with you about your account and our services
• Comply with legal and regulatory requirements
• Detect and prevent fraud
• Improve our website and services
• Send you updates about our services (you may opt out at any time)

4. Information Sharing

We may share your information with:

Freight Brokers

We contact brokers to verify load delivery and invoice amounts. We share only the information necessary to verify and collect on factored invoices.

Service Providers

We work with third-party companies that help us operate our business, including payment processors, cloud storage providers, and customer support tools. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

If Bookd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure servers and firewalls
• Limited access to personal information on a need-to-know basis
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (including tax and financial record-keeping requirements)
• Resolve disputes and enforce our agreements

Financial records are typically retained for 7 years in accordance with IRS requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct inaccurate information
• Deletion — Request that we delete your personal information (subject to legal retention requirements)
• Opt-out — Unsubscribe from marketing communications

To exercise these rights, contact us at jonathan@bookdpay.com.

8. Cookies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our website
• Improve your experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know — Request what personal information we collect about you
• Delete — Request deletion of your personal information (subject to legal retention requirements)
• Opt-out — Opt-out of the sale of your personal information. Note: We do not sell personal information.
• Non-discrimination — Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at jonathan@bookdpay.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Phone: (302) 507-3791
• Email: jonathan@bookdpay.com